Aging up not working?

[Pocopu]

I've been trying for a while now to age up, but im assuming its glitched or smtng. I'm year 7 and when I do /grade it says I have reached the maximum grade. My mc name is Pocopu, please help.

 

[iicloudy_days]

Remember to ask this question using /help to ensure a prompt response. The problem would be comprehensively resolved by a staff member.

 

[Pocopu]

I did and they told me to make a post here.

 

[Minobu]

Hello, I have fixed the following issue that you have been running into. Though for future reference, if you are experiencing an issue make sure to make a Role & Rank Request using the formatting provided here.

 

[Pocopu]

Thank you.