Can't Grade up

[Myuka]

i was Playing for days now but i'm still on grade 8 , when i do /grade it says im on maxium grade
IGN (Minecraft Username): Exphoric
WHAT YOU NEED (ROLE/RANK) Grade 12
YOUR CURRENTLY ROLE/RANK (IF ANY): Grade 8
EVIDENCE:

 

[oph]

[ACCEPTED]

Congrats on getting your role!

If any problems occur after, come back to get them solved. (Already fixed on the server)​