Cant Grade up

[Phillaura]

IGN (Minecraft Username):Saklzss
WHAT YOU NEED (ROLE/RANK)Grade-12
YOUR CURRENTLY ROLE/RANK (IF ANY):grade-7
EVIDENCE:I would like grade-12 because my other account was hacked and I had to make another one so I'm back to grade-7. my other account was at grade-12 and it also says I'm at the max grade when I do /grade

 

[RAYHM]

ACCEPTED
Thank you for your patience!
Your role will be updated shortly!
NOTE: if it hasn't already, make sure to link your application to an online admin+ through /help​