Grade glitch

[lxil]

I have been in grade 8 for a long time, it says I have reached the maximum grade twice when I'm supposed to grade up? I should be in grade 9 or 10 now, but everytime I just stay on the same grade.

IGN (Minecraft Username): lxil
WHAT YOU NEED (ROLE/RANK) 9 (15)
YOUR CURRENTLY ROLE/RANK (IF ANY): 8 (14)
EVIDENCE: The timer just resets every time but nothing changes.

 

[Minobu]

DENIED

- Provide more than one screenshot displaying the timer resetting or stating the message 'You have Reached The Maximum Grade' within your next request or alternatively you may DM me on discord to resolve the following issue​