Grade isn’t going up

[TravisLewis09]

I think I’m doing this right?
My grade isn’t going up and I don’t know why, it just tells me that I’ve received the maximum grade? No clue what that means.
What rank i need: I want Grade 11 please
Rank i have now: Grade 8
Edit: I copied the discord link, heres the picture i took with my phone

https://cdn.discordapp.com/attachments/412734518538141700/923407652753657856/99FBEFB7-D162-4EA2-B824-CC1E1827CBA4.jpg

 

[Minobu]

DENIED

- Insufficient Evidence was provided. Please provide evidence here for us to identify the issue with your Role / Rank. If your screenshots file size is too big, you can upload it to discord and send the media file here or alternatively just upload it to a third party platform such as imgur

Imgur - Click Here ​