Grade timer isn't moving

[MythicalSerein]

IGN (Minecraft Username): MythicalSerein
WHAT ROLE DO YOU NEED?: Grade 9
WHAT IS YOUR CURRENT ROLE?: Grade 8
EVIDENCE: I started playing here recently, but every time I check to see it seems to have moved only a few minutes despite me have playing just today for at least 4 hours and when I started it said 6.5 hours.

 

[Yonio]

ACCEPTED
Your role request has been accepted
______________________________________________________
What now?
To get the role applied to your account, you will need to be online. In order to notify staff, you will
need to open a ticket to get your role changed. You can do this by doing /ticket create, followed by some simple
steps that will allow staff to know what we're dealing with. Make sure not to include the link to your application in
the title; instead, wait for an Admin+ to reply to your ticket and then send the link to this application​