max grade glitch

[Mist]

IGN (Minecraft Username): Shorty00108
WHAT YOU NEED (ROLE/RANK): [18] grade 12
YOUR CURRENTLY ROLE/RANK (IF ANY): [14] grade 8
EVIDENCE: this is my alt and I've had it for about a month or so and every time i try to grade her up it say ive reached the maximum grade as shown

 

[Alcidies]

ACCEPTED.

- Please send a link of this application on the server in /help, or if you need reaching off a staff member you may DM them on Discord
- If you cannot reach anyone, You may DM me at Alcidies#6666, I can log on if I'm not already and set it up for you.

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