my grade wont change

[Teshima Emi]

For some reason my grade isn't changing, my username is Rhiette and after one hour it says I have reached the max grade (Grade 12) even though I'm still Grade 11. Is there a way to fix this?

 

[Ricominci]

It seems you've posted in the wrong section, and in the wrong format. Here is the link to the forum to apply, make sure to attach screenshots of your /grade , alongside with your current grade if this hasn't been fixed already.
Correct section
Info/ format link
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