kuaoi
Level 13
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Hey! Salem Hanasaki here! So today, I’ve decided to write a report on Interpersonal Communication.
If you’re unfamiliar with the term, no worries whatsoever!
Interpersonal communication is the process of exchange of information, ideas and feelings between two or more people through verbal or non-verbal methods. It often includes face-to-face exchange of information, in a form of voice, facial expressions, body language and gestures.
Types of Interpersonal Skills
There are seven types of interpersonal skills that are needed to succeed in an organizational environment. These skills can be used in a workplace, a school environment, or any professional-required circumstances. These particular seven skills consist of:
+ Verbal communication.
+ Non-verbal communication.
+ Listening skills.
+ Negotiation.
+ Problem-solving.
+ Decision-making.
+ Assertiveness.
And of course, there are bad interpersonal skills. Though, there are signs of having bad interpersonal skills. Said signs consist of:
- Overload of emotions.
- Lack of self-confidence.
- Too quick to quit.
- Reluctant to coach.
- Refuse to network.
Of course, there is always a solution to whatever issue you may be having! Here are some simple solutions if you are struggling with interpersonal communication.
- Overload of emotions
+ Quickly excuse yourself and walk it off.
+ Calm yourself down by taking deep breaths.
+ Drink a cup of tea or coffee.
+ Be alone for 15 to 20 minutes.
- Lack of self-confidence
+ Learn to believe in yourself because if you don’t, then no one will. Find out what is causing you to lack confidence and address this area of concern courageously. For example, if it’s the lack of training, speak to your superior or arrange a training session to improve what’s needed.
- Too quick to quit
+ If you are one who gives up easily during challenging times, you can expect not to go far. Organizations are always looking for people who are resilient through difficult times, given their best and encouraged teammates to stay the course as well.
- Reluctant to coach
+ Those who are willing to help others in their career by sharing their knowledge and skills are seen as team players who can accelerate an organization’s growth. If you are one who can’t coach or mentor your fellow teammates, or worse, reluctant to, then you are more likely to be perceived as a selfish person.
+ Helping others through knowledge-exchange and providing feedback will not only accelerate their career growth, it will help enhance yours too.
- Refuse to network
+ If you don’t let people know how good you are in what you do, they might never find out. If you don’t network well and connect with the right people, you will be the one losing out.
+ Learn to speak about your achievements and skills with people of influence who can help you soar higher. When networking, you can practice:
1. Smiling
+ People are more likely to warm up to someone who says hello with a broad smile than those with serious, grumpy expressions.
2. Asking questions
+ Build your credibility by asking questions to the group you are interacting with before barging in with an opinion.
3. Listening
+ After asking questions, don’t forget that you need to listen to what they’re saying first! Mastering the art of listening with sincerity can help you build a lasting rapport.
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I hope this helps if you’re ever encountering trouble with communication. You must keep in mind that different situations and certain circumstances require different sets of interpersonal skills.
Remember it’s never too late to learn these skills! You can always improve and perhaps even find someone that needs help improving. Either way, I hope you enjoyed reading!