Please make sure you're using our recommended version (1.19.2 Optifine/Sodium - Java Edition) and that you are not using any sort of software that interferes with your internet connection (VPNs, Proxies, etc.).
Make sure your ISP (Internet Service Provider) doesn't use any Proxies or VPNs to enhance your experience. Also remember to disable all integrated or third-party VPNs found in your computer. You can find several guides online to look for any potential software that's messing with your internet connection.
If none of the steps above work, you will need to send an e-mail to our support team via the following address
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