Grade is stuck on 9th grade: Please help

[Schariac]

IGN (Minecraft Username): Schariac
WHAT YOU NEED (ROLE/RANK) Whenever I am about to rank up it resets the timer. I need to be ranked up to 10th grade.
YOUR CURRENTLY ROLE/RANK (IF ANY): 9th grade
EVIDENCE:

 

[KimiNoUso]

Accepted

- Please link this application in /help in-game or contact an online Administrator+ via Discord to setup your role!
- If no-one responds, feel free to contact me via Discord DMs @KimiNoUso#9999 and I can set this up for you.​