Rank/Grade up not working?

[cameronnniii]

IGN (Minecraft Username):camberrie
WHAT YOU NEED (ROLE/RANK): Grade-11
YOUR CURRENTLY ROLE/RANK (IF ANY):Grade-8
EVIDENCE:Everytime i wait to rank up it hasn’t gone through, and i should be at grade-11 by now. (Photo wont upload). It keeps saying reached maximum grade.

 

[Alcidies]

DENIED

- Due to you not being able to send a screenshot on the forums, Please DM Alcidies#6666 the screenshot of your /grade and I'll fix it from there​