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/ticket delete <ID>

RikuKyo

Level 5
RikuKyo
RikuKyo
Omega+
What's your Minecraft Username?: RikuKyo
What's the title of your suggestion?: /ticket delete <ID>

What's your suggestion?:
Every time I make I ticket, I always end up wishing there was such thing as /ticket delete. I often spend days seeing the same message popping up in my chat saying "[SchoolRP] You have 1 unread message(s) in ticket [ID] [View]" and when I click View, it just shows a blank new line. I also have had a few experiences where I write the ticket, but then learn the answer before it's replied to, and I'd love to be able to just change my mind about the ticket and delete it.

How will this benefit the server and community?:
This benefits the server and community because 1) It can remove the annoying popups about old tickets. 2) People can change their mind about a ticket, either because they no longer have the question or maybe they want to rewrite it differently. 3) Being able to delete a ticket you no longer need answered lowers the amount of tickets that will the staff member checking tickets will have to address.
 

Oliverium

Level 73
Oliverium
Oliverium
Omega+
+1
In an odd chance where your issue was fixed or you make a forums post instead (like for lost items), deleting tickets can cause less stress on Staff!
 

maraa

Level 219
jvllyfsh
jvllyfsh
Omega
+1 I've seen #help filled with people asking for their tickets to be deleted these past few days, i dont see any harm in this
 

KimiNoUso

Level 355
Owner
HS Sports Lead
KimiNoUso
KimiNoUso
Omega+
Reviewed
Thank you for your suggestion!

- We've now increased capability for Helpers - Admins to enable tickets to be closed faster without requiring wait time for escalation​
 

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