My friend was on and was about to leave to another server but someone asked to go with her. She told them the ip and she was perm banned. I know she did something wrong and it was against the rules but she didnt know. Later when my friend and I asked if she could have another chance cause she honestly didnt know it was against the rules and the user by MunchoBurrito said they didnt care. When we asked again they banned my friend and went up to me and said 'Are you dumb'. I think this was very rude and they had no reason to treat us like that.