5SHU

Level 98

5SHU

Omega

• Mar 22, 2024

• #1

What's your Minecraft Username?: YinYangYong
What's the title of your suggestion?: Add append to the /help.

What's your suggestion?:
At times I sometimes have to report something with /help, but sometimes I can’t do lots of sentences, quite hard. So why not add an append to the /help.

How will this benefit the server and community?:
Longer sentences

 

Hamburger

Level 186

LocalHamburger

Fundraiser+

• Mar 22, 2024

• #2

Normally I would just shorten what I need help with but if you can’t do that, I don’t see too much of a problem with this.
+1

 

KayLoon

Level 23

KayLoon

Notable

• Mar 22, 2024

• #3

+1, simple straight to the point, will help if you want to explain everything in a clear way

 

Infi

Level 131

Community Team

Builder

oInfi

Omega+

• Mar 22, 2024

• #4

Staff will reach out to you to ask you to explain further if they need more information (should be either a ticket reply system or they'll ask for your discord). When creating tickets its best to keep your problem 1-3 sentences long to make it easier for staff to digest. That's at least why I think they haven't added appended help messages.

 

DylanDeNewb

Level 33

Community Team

Developer

instrumentalityi

Fundraiser+

• Mar 22, 2024

• #5

I have a sneaking suspicion the poor staff member looking at all the open tickets doesn't want to be met with a paragraph

 

DarkEclipic

Level 158

Community Team

Lore Team

DarkEclipic

Omega+

• Mar 22, 2024

• #6

-1
keep ticket short and simple, if you need to type out a paragraph to a staff member, just send it in their dms on discord

 

kustomzero

Level 129

circusjax

Omega

• Mar 22, 2024

• #7

-1

 

SirDerpHead

Level 34

SirDerpHead

Omega

• Mar 23, 2024

• #8

-1
I'd say just try your best to sum up what you need help with in the ticket. If the staff member is unable to understand it fully from the shorten version, then they will ask you to elaborate. And as DarkEclipic said, if you need to type out a whole paragraph, then it would be better for it to be stored in dms (also because they could read over it as many times as they need because it will stay there.)

 

soratheonly

Level 55

Community Team

Event Team

soratheonly

Omega+

• Mar 23, 2024

• #9

-1
Ticket should be short and simple and as infi said the staff member will reach out to you if they need more information

 

sir meow

Level 37

Z0mbi3chan

Rich

• Mar 23, 2024

• #10

-1 sora said it!!

 

-kam

Level 66

• Mar 23, 2024

• #11

there holds no real negative to this, so ig +1

 

jaaaayla

Level 199

Moderator

Council Lead

Jaeyla

Fundraiser+

• Mar 25, 2024

• #12

-1

Every ticket that gets submitted, reads out in our chat; This suggestion would just flood our chat. If you have more to say in a ticket, you can just say it once the staff member has accepted the ticket.

 

imgayforwomen

Level 110

byewilliam

Rich

• Mar 30, 2024

• #13

-1
the staff members already take like ages to check the tickets so whats the point of appending it
they'll reach out and you can message in the ticket after that
or just shorten your messages

 

KimiNoUso

Level 339

Owner

HS Sports Lead

Developer

KimiNoUso

Omega+

• Apr 19, 2024

• #14

Reviewed
Thank you for your suggestion!

- We're updating the ticket system, however we will implement append to this​