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Add append to the /help.

LordI'mCrafty

Level 118
Dokiibird
Dokiibird
Omega
What's your Minecraft Username?: YinYangYong
What's the title of your suggestion?: Add append to the /help.

What's your suggestion?:
At times I sometimes have to report something with /help, but sometimes I can’t do lots of sentences, quite hard. So why not add an append to the /help.

How will this benefit the server and community?:
Longer sentences
 

Arocatula

Level 198
Arocatula
Arocatula
Rich+
Normally I would just shorten what I need help with but if you can’t do that, I don’t see too much of a problem with this.
+1
 

Infi

Level 148
Moderator
Government Lead
Builder
oInfi
oInfi
Omega+
Staff will reach out to you to ask you to explain further if they need more information (should be either a ticket reply system or they'll ask for your discord). When creating tickets its best to keep your problem 1-3 sentences long to make it easier for staff to digest. That's at least why I think they haven't added appended help messages.
 

DylanDeNewb

Level 35
Community Team
Developer
instrumentalityi
instrumentalityi
Notable
I have a sneaking suspicion the poor staff member looking at all the open tickets doesn't want to be met with a paragraph
 

DarkEclipic

Level 191
Community Team
Lore Team
DarkEclipic
DarkEclipic
Omega+
-1
keep ticket short and simple, if you need to type out a paragraph to a staff member, just send it in their dms on discord
 

SirDerpHead

Level 36
SirDerpHead
SirDerpHead
Omega
-1
I'd say just try your best to sum up what you need help with in the ticket. If the staff member is unable to understand it fully from the shorten version, then they will ask you to elaborate. And as DarkEclipic said, if you need to type out a whole paragraph, then it would be better for it to be stored in dms (also because they could read over it as many times as they need because it will stay there.)
 

soratheonly

Level 85
Community Team
Event Team
soratheeonly
soratheeonly
Omega+
-1
Ticket should be short and simple and as infi said the staff member will reach out to you if they need more information
 

jaaaayla

Level 232
Moderator
Council Lead
Jaeyla
Jaeyla
Fundraiser+
-1

Every ticket that gets submitted, reads out in our chat; This suggestion would just flood our chat. If you have more to say in a ticket, you can just say it once the staff member has accepted the ticket.
 

imgayforwomen

Level 113
downbadforeilish
downbadforeilish
Notable
-1
the staff members already take like ages to check the tickets so whats the point of appending it
they'll reach out and you can message in the ticket after that
or just shorten your messages
 

KimiNoUso

Level 352
Owner
HS Sports Lead
Developer
KimiNoUso
KimiNoUso
Omega+
Reviewed
Thank you for your suggestion!

- We're updating the ticket system, however we will implement append to this​
 

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