sonicriders
Level 2
What's your Minecraft Username?: sonicriders
What's the title of your suggestion?: Update Logs and Improved Service
What's your suggestion?:
Request for the implementation of updated logs and a regular set date and time to resolve server issues.
I, respectfully, believe that the workflow for this server needs more polish and attention. I have reason to believe it is unprofessional, as when I compare this server’s workflow to other games I have played in the past, this server appears severely negligent in handling the needs of players. As a rough example, the game Identity V holds ‘maintenance’ every Wednesday, which locks some parts of gameplay, or even closes the servers entirely to smoothly implement new updates or glitches. Additionally, if something has caused a mass of players to speak out in outrage, they will typically revert or change the mistake before granting players a small amount of in-game currency as compensation.
From what I have seen, this is the norm within the gaming industry, and SHOULD be expected of games that gain some form of profit from their playerbase, or rather, customers… Which begs the question: Shouldn’t SRP match up to this?
This ongoing negligence is unprofessional, as I feel that the SRP community is not being rightfully served. I understand that you all have personal lives, but if you are incapable of regularly upholding your duties as a staff member, whether you are burnt out, busy with your personal life, etc., then there shouldn’t be any shame in handing your duties off to someone with stronger motivation to take care of the server and the general playerbase’s wellbeing. Please don’t make selfish excuses for your own sake and comfort; have fair reasoning, or at least, it seems reasonable to me as a consumer. Some examples of assumable negligence are as follows:
Players are losing their properties and having them stolen away– not only that, but once their property has been taken from them unrightfully, even if they had been active recently, the staff permits their Private chests containing countless items to be deleted with no effort made to return said items to the former owner, with no concern for how an active player would feel. I am a victim of this, as well as other players that had complaints or concerns for the loss of their property and belongings. As an example of how these things can be resolved, if you lose access to your account in a numerous mobile games, you may have it returned through a Q&A to prove your identity and what you have lost! Shouldn’t something similar be offered on this server? What belongs to the players shouldn’t be able to disappear so easily; it’s wasteful! I also believe this issue is still ongoing after 2 weeks have already passed. This is an urgent matter, everyone is losing an ALARMING amount of yen from paying rent that only works until the server restarts, as well as losing expensive items within that property! Many, many players will lose a lot of progress and memories if this isn't resolved quickly. There's a time limit!!
As for the Mailbox/Mailman issue, similar to the current problem with Housing, it has not been resolved in quite some time. It’s reasonable to take time to fix a glitch, but there seems to be no urgency in resolving it. I understand you want time to play, but this severe procrastination and lack of motivation for fixing things is disrespectful to the players it will affect, in my opinion… people Boycott for things like this, you know? Additionally, even if it doesn’t affect you, a staff member, you should at least have some compassion for the regular players it affects. If you don’t feel up for using your powers for our sake, then you have no reason to keep it all to yourself. Find a replacement so you don’t have to deal with this burden of a responsibility!
Finally, the issues of custom items. I have recently taken notice of customs that have been reshaded; particularly, how distraught yozb was to finding that the Moriel Maeng statue was redone without his permission, nor have they reached out to him– nor Henki-Do, who he had donated his custom to for easier access to other players– due to it being “public”... which I believe indicates that it belongs to staff, the SERVICE PROVIDERS, rather than the customer? That is truly one of the most mean-spirited reasons of all! For request work regarding art and media, Cambridge Dictionary describes a ‘commission’ as “A formal request and payment to a professional—such as an artist, writer, or musician—to create a specific piece of work.” One of your customers– who had spent an abundant amount of money for your service, nonetheless– was perfectly happy with how his item had come out in the past, and you believe you have the right to change that very same item to what YOU see as fit with no attempt of initial communication? You’re doing no one but yourselves a favor by changing these customs to appear what you deem is correct, rather than YOUR customer, who is now unhappy with your service!
How will this benefit the server and community?:
I understand that you deserve your own time to play rather than solely focusing on staff work, and that is fine. Play as much as you like! However, there is a time and a place where you should, as any worker providing SERVICE to a community, while simultaneously catering to at least the bare minimum of players’ basic needs, such as them not having to fear for losing their own property that they may or may not have valuable memories of. My friend stayed up extremely, EXTREMELY late to watch over HER HOUSE that SHE OWNS to ensure she doesn’t unfairly lose it, because that’s all she CAN do! She should be able to rely on the staff to ensure her belongings are safe. Please fix this, it’s your duty to care for the NEEDS and WANTS of this mass of a player base rather than yourselves!
I apologize for my poor writing, as well as for any hostility that you may have came across recently, including my own tone in this post. I have no ill intent, and truly believe that we, as players, are being taken for granted; moreover, this is not only for my own gain, but also for my friends who have been visibly upset, or have directly stated that they plan to quit SRP! As for myself, I want to keep playing with them without anyone quitting, but the current state of everything makes that seem hopeless! Please don’t dismiss this or make any excuses unless it's something truly out of your control! I believe that nobody expects miracles to fix everything all at once, but we want transparency and more priority towards improving any issues during gameplay as the very first step!
Good NIGHT!
What's the title of your suggestion?: Update Logs and Improved Service
What's your suggestion?:
Request for the implementation of updated logs and a regular set date and time to resolve server issues.
I, respectfully, believe that the workflow for this server needs more polish and attention. I have reason to believe it is unprofessional, as when I compare this server’s workflow to other games I have played in the past, this server appears severely negligent in handling the needs of players. As a rough example, the game Identity V holds ‘maintenance’ every Wednesday, which locks some parts of gameplay, or even closes the servers entirely to smoothly implement new updates or glitches. Additionally, if something has caused a mass of players to speak out in outrage, they will typically revert or change the mistake before granting players a small amount of in-game currency as compensation.
From what I have seen, this is the norm within the gaming industry, and SHOULD be expected of games that gain some form of profit from their playerbase, or rather, customers… Which begs the question: Shouldn’t SRP match up to this?
This ongoing negligence is unprofessional, as I feel that the SRP community is not being rightfully served. I understand that you all have personal lives, but if you are incapable of regularly upholding your duties as a staff member, whether you are burnt out, busy with your personal life, etc., then there shouldn’t be any shame in handing your duties off to someone with stronger motivation to take care of the server and the general playerbase’s wellbeing. Please don’t make selfish excuses for your own sake and comfort; have fair reasoning, or at least, it seems reasonable to me as a consumer. Some examples of assumable negligence are as follows:
Players are losing their properties and having them stolen away– not only that, but once their property has been taken from them unrightfully, even if they had been active recently, the staff permits their Private chests containing countless items to be deleted with no effort made to return said items to the former owner, with no concern for how an active player would feel. I am a victim of this, as well as other players that had complaints or concerns for the loss of their property and belongings. As an example of how these things can be resolved, if you lose access to your account in a numerous mobile games, you may have it returned through a Q&A to prove your identity and what you have lost! Shouldn’t something similar be offered on this server? What belongs to the players shouldn’t be able to disappear so easily; it’s wasteful! I also believe this issue is still ongoing after 2 weeks have already passed. This is an urgent matter, everyone is losing an ALARMING amount of yen from paying rent that only works until the server restarts, as well as losing expensive items within that property! Many, many players will lose a lot of progress and memories if this isn't resolved quickly. There's a time limit!!
As for the Mailbox/Mailman issue, similar to the current problem with Housing, it has not been resolved in quite some time. It’s reasonable to take time to fix a glitch, but there seems to be no urgency in resolving it. I understand you want time to play, but this severe procrastination and lack of motivation for fixing things is disrespectful to the players it will affect, in my opinion… people Boycott for things like this, you know? Additionally, even if it doesn’t affect you, a staff member, you should at least have some compassion for the regular players it affects. If you don’t feel up for using your powers for our sake, then you have no reason to keep it all to yourself. Find a replacement so you don’t have to deal with this burden of a responsibility!
Finally, the issues of custom items. I have recently taken notice of customs that have been reshaded; particularly, how distraught yozb was to finding that the Moriel Maeng statue was redone without his permission, nor have they reached out to him– nor Henki-Do, who he had donated his custom to for easier access to other players– due to it being “public”... which I believe indicates that it belongs to staff, the SERVICE PROVIDERS, rather than the customer? That is truly one of the most mean-spirited reasons of all! For request work regarding art and media, Cambridge Dictionary describes a ‘commission’ as “A formal request and payment to a professional—such as an artist, writer, or musician—to create a specific piece of work.” One of your customers– who had spent an abundant amount of money for your service, nonetheless– was perfectly happy with how his item had come out in the past, and you believe you have the right to change that very same item to what YOU see as fit with no attempt of initial communication? You’re doing no one but yourselves a favor by changing these customs to appear what you deem is correct, rather than YOUR customer, who is now unhappy with your service!
How will this benefit the server and community?:
I understand that you deserve your own time to play rather than solely focusing on staff work, and that is fine. Play as much as you like! However, there is a time and a place where you should, as any worker providing SERVICE to a community, while simultaneously catering to at least the bare minimum of players’ basic needs, such as them not having to fear for losing their own property that they may or may not have valuable memories of. My friend stayed up extremely, EXTREMELY late to watch over HER HOUSE that SHE OWNS to ensure she doesn’t unfairly lose it, because that’s all she CAN do! She should be able to rely on the staff to ensure her belongings are safe. Please fix this, it’s your duty to care for the NEEDS and WANTS of this mass of a player base rather than yourselves!
I apologize for my poor writing, as well as for any hostility that you may have came across recently, including my own tone in this post. I have no ill intent, and truly believe that we, as players, are being taken for granted; moreover, this is not only for my own gain, but also for my friends who have been visibly upset, or have directly stated that they plan to quit SRP! As for myself, I want to keep playing with them without anyone quitting, but the current state of everything makes that seem hopeless! Please don’t dismiss this or make any excuses unless it's something truly out of your control! I believe that nobody expects miracles to fix everything all at once, but we want transparency and more priority towards improving any issues during gameplay as the very first step!
Good NIGHT!
