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EMERGENCY PHONE NUMBER | Addition of a '110 operator'

findouticly

Level 54
findouticly
findouticly
Omega
WHATS YOUR MINECRAFT USERNAME:
findouticly
WHATS THE TITLE OF YOUR SUGGESTION:
EMERGENCY PHONE NUMBER | Addition of a '110 operator'

INTRODUCTION TO THE SUGGESTION:
I don't know if this is already planned with the upcoming Phone Update, or if this was already suggested, but whatever...
I feel like this might be a controversial topic, so I'm open for any suggestions on how to implement it!

THE IDEA:
What I thought would be great to add is the ability to speak with an operator NPC before actually contacting with the emergency services ( KPD and EMS ), and I've got 2 ideas on how it would work:
  • WHO TO CONTACT AND WHATS THE EMERGENCY

    What I first thought about is that an once you call 110, you get into contact with an operator (so an NPC) which first asks you if you'd like to contact KPD, EMS or both, and then later asks you for the reason of the call.

    OPERATOR: 110, what emergency service do you require? [KPD] [EMS] [BOTH]

    After choosing an option

    OPERATOR: What could we assist you with?


    After you said what you need help with

    OPERATOR: The law enforcement/paramedics/both will get in contact with you shortly.

    After that, the KPD or EMS get the information, get informed about the dispatch and are able to pick up the call and help you in need.

  • WHO TO CONTACT ONLY

    This option might be easier to implement, but it would require you to instantly wait for the KPD or EMS to answer the call and only then will you be able to get in contact with them.

    OPERATOR: 110, what emergency service do you require? [KPD] [EMS] [BOTH]

    After choosing an option

    OPERATOR: The law enforcement/paramedics/both will get in contact with you shortly.

HOW WILL THIS BENEFIT THE SERVER AND THE COMMUNITY:
This could easily help with the confusion whenever people contact the 110 hotline and start screaming and spamming messages into the phone, not specifying what they need help with, allowing the KPDs and EMSs jobs a little easier and less stressful and last but not least, bringing some immersion into the call, allowing people to feel the experience of contacting an actual emergency hotline.
 

frenzyyy

Level 22
Community Team
Media Team
frenzyyy
frenzyyy
Omega+
+1

So, it would basically be how tickets work in game with staff- or how they are supposed to work.
I like this idea! Adds realism, stops EMS and KPD getting mixed up with who's calling for what- resulting in having to call again, etc.
 

AirconUnit

Level 92
I actually like this idea. It will also stop KPD from picking up EMS calls and EMS picking up KPD calls. We also often get calls of people just saying "110" then us having to tell them to call back for the other faction to pick up. If this was a thing it would also make those calls easier to manage. Big +1
 

Arocatula

Level 199
Arocatula
Arocatula
Rich+
I've never really been in a roleplay situation where I needed to dial 110, but through others' experiences I have witnessed, this sounds like a great idea.

+1
 

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